Center Pointe Apartment Homes

a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds are kept clean every day by the amazing maintenance team. If youre looking for an apartment near the cedar Hills area definitely recommend this property.
Feb 23rd, 2024

It was a great experience living there. The maintaining team was so efficient and nice, as well as the reception team. After I moved to AZ, I accidentally send a book purchase at my old address (center point departments) and Mike and Hunter recovered my book for me and send it to my new address right away! It was very nice from them. They care for they past and present residents, I can definitely confirm it!
Jan 30th, 2024

Nice place to live in. Have been here for over a year. Maintenance staff is wonderful and always quick to respond. Chanelle is a wonderful lady at the leasing office. Units have wood fireplaces which is pretty rare and cool. The community is quiet & peaceful and yet we are in close proximity to everything (THPRD Nature Park, Costco, Winco, MAX train, HW 26, car dealerships etc.). Theres no overhead wiring so we havent faced any power outages so far. Would 100% recommend this.
Jan 3rd, 2024

Former Tenant: 2018-2023, I lived in the one bedroom, two bedroom and three bedroom apartments. The maintenance team throughout my entire stay, they were always on point and unsure what happened, but walking around seeing familiar tenants towards the end even they had mentioned things were changing and decided to also leave. It was the front office or sequoia in general. It was rather heartbreaking to be forced out for zero reason. When we were in our three bedroom apartment, we were already paying on the high end of things then knowing we were paying a high amount compared to other apartments, they boosted our would be new rent up to an extra $200 making it to where we literally started saying at this point we may as well either buy a home or rent a home. We were telling them we were seeing very comparable units for less money, and some even the same price that we were already paying Then told us they would investigate and gave us comparables on properties that were nothing like what they were offering. So when it came time to renew, we were going in to just ask if they would continue us on for another year based on what we were paying as we never once missed a payment and never caused any issues. Sequoia refused to budge, and we watched the apartment go up for rent listing at below what we were offering to pay. It shows that Sequoia properties will try and play a game of chicken with you to get you to pay more just in case you feel compelled to, so they really do not value customer loyalty and willingness to work with you. So we moved out and literally found a place identical in design and layout to Center Pointe, but were upset that after putting in those years, we saw zero loyalty back to us as we had shown to them. I will go and find my old review from years ago when I praised them and need to retract it. Not that I would ever go to a Sequoia property again based on that I would highly recommend the corporation start giving some customer loyalty.
Apr 7th, 2024

I lived here for 14 months from Nov 2022-January 2024. I have mixed feelings but Ill start with the positives. The staff has always been friendly and helpful as well as responsive. Theyre on top of maintaining landscaping and building exterior which is always nice. Paying rent is simple through the resident portal. The pool area was so nice to have over the summer. It was relatively peaceful living here. On the other hand, some of the maintenance done in the apartment gives off landlord special vibes. Jammed windows, janky weatherstrips and screen door, little stuff like that. One of the master bedroom windows broke and remained broken for months with promises of the glass company coming to fix it but never did. When we moved in the deck was significantly slanted. They started repairs for this in the spring and lasted roughly a month. During this time our patio door was boarded up and obviously we didnt have any access to the patio or storage closet and we pretty much had no sunlight in the living room/kitchen/dining area. No adjustments were made to our rent to compensate for the inconvenience. These apartments are wildly overpriced as we are now paying about the same rent in a townhome with nearly twice the amount of space, garage and fenced in yard and the exact same amenities. Lastly, after receiving our move out summary we discovered that we not only wont see a cent of our $750 deposit but we still OWED over $600! We were charged $190 cleaning fee despite the fact that I deep cleaned the apartment myself. We were charged $960 for carpet replacement. Full transparency there were 2 small spots on the carpet where our at the time puppy chewed but could have easily just been repaired. In response to my questions about the charges they sent back photos of the carpet pulled up revealing stain marks on the back side. So dont you dare spill anything in your own home god forbid. The response I got also suggested that they did me a favor because they should have charged me more. Maybe in someones world this is fair but in my eyes this is absolutely ridiculous. Ultimately, center pointe is the perfect example of corporate greed and wants to take every penny they can get from you. Good riddance.
Jan 29th, 2024