Arvest Bank

Dec 5th, 2023

Jun 9th, 2023

May 5th, 2023

I lost my wallet, so I went in to replace my cards at Peoria location. Guess I havent been inside of one in a while because instead of being able to sit down with somebody. I was asked every question under the sun in front of the lobby to confirm ID. Then was told one card per person, so my other cards were being canceled. As I explained why I have the cards for the business, the manger next to her spoke up Its one card per person. Teller asked again so do you want me to cancel these cards? No, obviously. I left with nothing resolved. Got to my work van, called the Arvest line, spoke with an agent, and have two cards on the way in a 4 min phone call. Would like to have a bank/banker to sit and talk with when needed. Arvest dropped the ball.
Apr 24th, 2023

I last time I was on the phone with you guys I was told bringing I'm the paper work I had for my ID was okay and I called to make sure cause I had a iffy feeling about this bank. Any other arvest bank would be fine with what I brought but, but once I got there they do make you go an extra mile for everything if it's not one things it's the next. So much different than the local arvest banks in tulsa.
Feb 12th, 2023