Highland House Rehabilitation & Healthcare

I've been here since November 11 23 and am a permanent resident now I've always got good care. Several aides have been fired because they didn't. Do their job. Over all most of them are very good.
Apr 11th, 2024

The team at Highland House is amazing!!! The entire team is professional and kind, and the department head went out of her way to explain any questions I had. Huge shoutout for being so helpful during a new chapter in my familys life!
Feb 26th, 2024

This facility is Horrific!!! Avoid placing your loved one here. Terrible Administration and Management, lack of proper supplies required for care, lack of equipment for residents (ex: towels washcloths, briefs, barrier creams, shaving razors, tooth brushes wheelchairs, rehabilitation devices) the list goes on. Instead of fixing the problems they try to make it look good until corporate and state leave. Looking for employment here? Be prepared to go home after your shift feeling horrible because you don't have the necessities to properly care for your assignment.
Feb 26th, 2024

Hey, are the worst facility in the world. I wouldn't have my dog to stay in there Please, somebody do something about it. I try nothing have been done
Feb 15th, 2024

Greetings, I stopped by to let the owners or managers of the place know that they should take more into account opening the doors to visitors who are going to visit a family member. It is unacceptable that one waits like 3 to 5 minutes to be able to enter the place since almost There is no one at the front desk all the time. I understand that if they don't have the person for everything, they should have a modern device that comes to notify the employees that there is someone in front of the place waiting for them. If they have a piece of paper that has a number but they never answer, I hope to see that they have resolved the problem because I will be arriving at the place often and if the problem continues I will continue to make complaints. I hope for improvements and I thank the staff that works there, but that is up to the administrator of the facility.
Jan 2nd, 2024