Floor & Decor

Apr 7th, 2024

There are absolutely no words that could describe the high level of quality service and professionalism that designer Carol Reitz Butler showed my father and I while helping us plan several bathrooms. During each visit, Carol was incredibly knowledgeable, patient and kind as we grappled with figuring several extensive projects. Several months back, my family and I suffered a terrible house fire that is requiring us to rebuild most of the house. It has been an incredibly stressful and overwhelming process. Without question, Carol made a stressful situation incredibly enjoyable. She took time to listen to all of our ideas and made wonderful suggestions along the way. Carol spent an enormous amount of time going through every single detail with us. We didnt feel rushed at any point. In fact, Carol even gave us plenty of extra time assuring us that we walked out of the store with a full action plan in the works. We could not be more grateful for Carols help and guidance. We appreciate how she made us feel like the only customers in the store as she addressed our needs. Visiting the Floor and Decor in Bohemia was an absolutely wonderful experience!!!! If anyone is looking to work on a floor, tile, bathroom or kitchen project, this store is definitely for you. The designers and employees truly value their customers and treat them with the utmost care and respect. Thank you Carol for everything! Thank you management for hiring such a stellar employee. We couldnt be more happy or grateful! We are so excited to see our bathrooms when they are done!!!!
Apr 6th, 2024

Nice products, zero customer service.
Apr 3rd, 2024

Apr 2nd, 2024

Place has great selection at great prices.. staff knew the store and had answers to all questions and had something for EVERY price range..can't ask for more..sorry to the shops that will have to compete with them
Mar 31st, 2024