CMIT Solutions

CMIT and Puja care about taking care of their customer's needs and keeping their data secure.
Nov 27th, 2022

I found the technician that did my cyber security review extremely knowledgeable and enjoyable to work with. So many times smart tech people talk "down" to us less versed in technology or belittle us when we have done something wrong. He did not, not at all. He was supportive, listened to my needs, and explained things until I understood. I felt very confident and accomplished when he finished. I will use CMIT Solutions of West Omaha again!
Nov 4th, 2022

Mar 2nd, 2022

Sep 17th, 2021

I used CMIT services for over a year and have happily moved on to a better organization. I'm now receiving better quality surveillance elsewhere and for 1/3 of the price CMIT charges. Puja and team are lacking in communication and charge for every little question even though the contract is supposed to cover needs under a certain time spent. We had to start keeping track of the time spent on service calls because they would often bill it as a longer time or charge for items that are supposed to be covered in the monthly fee. The last and final issue which was the last straw for me, was sending a new tech to do a simple computer set up which took him 3 hours. He had to keep calling the main office for support and left with the job not completed. Why should clients have to pay for her using us for on-the-job training and then charging full cost for them blubbering around trying to figure it out? At the time of cancelation, I provided a 45 day notice which was received and processed with no mention of additional fees. The contract also makes no mention of cancelation or off-boarding fees. Now CMIT is billing me for an "off-boarding" fee because the owner says the time they take to cancel my account is considered a support ticket - what a joke! Steer clear of CMIT - there are other outfits that are also local and offer better cyber protection at a better price.
Oct 22nd, 2021