Century Dodge Chrysler Jeep RAM

We have bought a few cars from this dealership and every purchase have been smooth and enjoyable. They are great at helping us find something that is within our budget. We've never been pressured to purchase anything. The staff is fantastic. Scott is great with numbers and getting us the best he can for all the loans we have needed for our purchases. This time we purchased a brand new car for the first time and the transaction was smooth. We will continue purchasing vehicles from this dealership.
Apr 8th, 2024

Service department is amazing. Mike, Jen, and Charles miraculously fit us in on an emergency basis when we experienced some electrical issues with our 2022 Grand Wagoneer on our cross country road trip. They had us back on the road in less than 15 minutes. All smiles for the kind, courteous, capable work they do; we lucked out! A million thank yous!
Apr 2nd, 2024

If I could leave 0 stars that is what I would do!!!! This is the worst service experience I have ever had..... I have been in the car business for 20 years plus and have never been told if I leave my Jeep here, I can't pick it up until the warranty pays them!!! Meaning to me they want me to pay for all repairs and then I would have to contact the warranty company for payment. I was never given the option to speak to a manager. I was told it could take up to one month sometimes for warranty compaines to pay them. Why would I want to wait that long before I can get my Jeep back? This being said to me before she ever even knew how long it would take. If I have to pay for everything upfront what would the point of a extended warranty be for? This is before they even know what is wrong with my Jeep!!!! I still have a power train left from the manufacturer warranty. How do they know if there is not a recall or fix for some of my issues? I will never come back here again! I'm a very upset hard working American father of seven. [ This my own personal opinion of the events.]
Mar 16th, 2024

I really like buying cars here but they use caliber body shop for warranty work and they don't guarantee their work for century jeep. So beware.
Feb 27th, 2024

When you go to a Jeep dealer you expect that they have knowledge about jeeps.. had issues with mine so I got a diagnostic done. Post diagnostic they said I needed a new TCM. I repeatedly asked the customer service reps if they were sure that was the only problem or if there could be anything else causing the issue. they said yes its 100% the TCM and refused to help me on any other way. $800 later I get it replaced and specifically asker if my issues were resolved, they said yes. Of course first time I get back into it and turn the key, the same check engine lights were on. I was right back inside and inform them the lights were still on but for the most part they are seemed more worried about heading home than helping a customer in need. Turns out my transmission was going out and had to be replaced that I learned from a second party source.. so essentially they just lie and rip hard working people out of their money.. never will use this dealer again nor should anyone else. Not worth your time or money.
Feb 21st, 2024