Ulta Beauty

May 10th, 2023

Made an appt for my young daughter at her first big girl hair salon. I chose the master stylist because I want them to do a good job and hopefully be good with kids. First they called to tell me they had a cancellation and asked to move my appointment up. I told them I couldnt because Im workingHence why I made the appt for when I did. I could tell she wasnt happy that I said no. Then 3 hours later they call and say the stylist has an emergency and has to leave. They rebook the appt for the next day with the most basic level stylist they have. It is pretty obvious she had too much time between us and her other clients so she made up some lie to get out of if. Weird behavior from grown women. I decided to just cancel and go to a real hair salon.
Apr 14th, 2023

Apr 7th, 2023

I went to the Ulta Plymouth location to purchase a new hair straightener. I just opened the box to use it today and found the product absolutely disgusting. The straightener was covered in someone elses make up, the plates were chipped and scraped & someone elses hair was stuck in it. I called customer service and they seemed like they could care less. This is unacceptable, DO BETTER. Purchasing a product for 87 dollars and then discovering it like this is completely disgusting. Never will I shop here again.
Mar 26th, 2023

I stopped in today to grab a new eyebrow pencil and Abby was AMAZING! I forgot which color I usually get and asked her for help and she went above and beyond! I said how I needed to get my brows done soon and she offered to do them for me right then so I obviously said yes. She even filled them in for me and made them look aaaamazing! We talked for a bit and she had me laughing the entire time. If you need your brows done, I couldnt recommend her enough. Ill absolutely be back! Thank you so much, Abby!
Feb 26th, 2023