Forever 21

This store is so hot, I always feel suffocated at the lower level. Last time I almost past out. Im never going back
Apr 6th, 2022

As others have mentioned, this store is kept at an incredibly high temperature, to the point that its become a major safety risk for staff and shoppers. I had to drop my purchases while waiting in line and just leave last time I was here, because I was about to pass out from the heat. Peabody has a mask requirement, you cant be keeping the store at 85-90 degrees while everyone is masked up. I am seriously concerned that someone is going to have a medical emergency in this store, I really hope the staff have a break room thats significantly cooler. I wouldnt be surprised if staff here have passed out while on their shifts, the temperature in this store is completely unsafe.
Jan 9th, 2022

DO NOT GET A CREDIT CARD HERE THEY CHARGED ME $150 BECAUSE I DIDNT PAY MY $30 BILL ITS BEEN PAID OFF FOR ALMOST 3 MONTHS IM DONE HERE ID RATHER GIVE MY MONEY TO SHEIN SINCE THEY HAVE THE SAME CLOTHES FOR CHEAPER YALL R APART OF A NASTY GREEDY MONEY HUNGRY COMPANY ITS TIME TO WORK SOMEWHERE ELSE EVEN PIZZA SHOPS PAY THEIR WORKERS MORE
Nov 19th, 2021

Thats cruel how the store is so hot and they have to work like that 😫 😩 😪
Sep 6th, 2021

Sales rep Giavanna (something similar to that) is very bad. One of her co workers tried to say she was one of their best employees. I went with my family. We get to the register. 1st shes stuffing my daughters clothes in the bag extremely carelessly. I didnt say anything. I asked for one more bag (we were only given 1 bag). One bag was fine but I simply and regularly asked for another one. Giavanna made it seem like it was a problem. I told her Id pay if I need to. She just kept making remarks about asking for another bag as if it was a issue. After 1.5 minutes I bring up how she just stuffed the clothes in the bag without a care. She tells me we dont get paid to fold clothes (your best employee huh?) I let all that go, I wasnt combative. I show 2 elderly white women who were behind me, the bag of clothes and I ask if they would want their clothes put in the bag like this they say absolutely not. I asked for the manager Giavanna is arrogant and happy to get the manager almost as if the manager was going to be on her side no matter what. The manager comes, giavanna is turning red and shaking and all types of animated gestures like shes the victim. The manager didnt have a welcoming attitude, another employee walks away with giavanna (consoling her), and I just leave because at that point I look like the problem. Just because I asked for another bag. Giavanna did everything to escalate the situation, not diffuse it. My wife held her tongue, I was with my 6 year older daughter and Giavanna continued to voice how she felt, over me asking for 1 more bag. And this is one of your best employees.. what a joke.
Sep 1st, 2021