Elgerene M. Ridderheim, NP - IU Health Urgent Care Fort Wayne – North

Not very happy with my visit here. The NP we saw didnt clear my son on his sports physical because she claims she heard a murmur. He has never had one in his life. This scared him and luckily I was able to get him to see his doctor the following day, of course she heard no murmur and hes never had history of one. We were also given a school excuse, and when we looked at it we discovered it had the wrong, patient name, address, and date of birth on it. That is a big HIPAA violation not very happy with my service here $45 in two hours wasted. Not to mention my son who is scared for the next 24 hours and having to drag him to another doctor the following day.
Nov 11th, 2023

If I could give 0 stars I would. Horrible experience. Almost 3 hours to be given a prescription for an illness that was never 100% confirmed by the Dr. The staff talked badly about their jobs, patients and the moral at work right outside my exam room the entire time I was there. Obviously they weren't that busy to keep sick patients waiting for 3 hours if they had time to talk trash. Very unprofessional workers and I will never go back to this clinic.
Oct 31st, 2023

Worst service ever, the front desk person was so rude, garbage of people shouldnt work in customer service.
Oct 29th, 2023

I was here for my kid but no one was there to attend me , I have to call 4-5 times then a lady who was on duty she came and was so arrogant and treated me with no respect. It was ao bad that you are sick and have to treated like that way
Oct 28th, 2023

Oct 28th, 2023