America's Best Contacts & Eyeglasses

Kolbi was excellent with helping me. Great customer service
Apr 4th, 2024

Unprofessional staff, eye doctor was good. The staff told us our glasses would be ready by Tuesday of this week. Here it is Tuesday and now they don't know when they will be ready is what they are telling me now. Definitely won't be coming back here.
Mar 29th, 2024

I had a very positive experience here as a first-time patron. The optometrist, Dr. Lydia Geabou, is quick and efficient, and is nice and patient with any questions. Renee is the associate who helped with my frames, and is one of the most pleasant people I've ever encountered in a business. The entire staff is good -- you're greeted as soon as you walk in. Some reviews complain about the long wait times, and it's true that, while my pretest was done promptly, it was a half-hour after my scheduled appointment that I was examined. But given how busy it was, I didn't think that was bad. I've had much longer waits at other medical appointments. The only reason I don't give five stars is that my wife was examined here and referred to a specialist, and there were subsequently several days of confusion or miscommunication as to whether her paperwork has been properly faxed. But even that was resolved pretty quickly.
Mar 29th, 2024

Always wonderful. Cheapest to get glasses and they fix them when needed. Came in today with four pairs of glasses that needed to be fixed and got them all fixed and even bought some spray and new cloth . Super friendly all the time!
Mar 27th, 2024

Let me start by expressing that I do not review businesses very often, but felt compelled to do so after receiving some of the most exceptional customer service I have ever experienced as a customer Ms. Vicky let her 18 years of experience shine through, and handled several issues I was having that another location would not give me the time of day on. As a small business owner I strive to treat my customers the way I was treated by Ms Vicky and the fort Oglethorpe team, if you are a corporate representative of America's best please understand that mega corporations often over look the employees the hold their business together, I was fully prepared to switch eye care company's but after a long and very helpful conversation with Ms Vicky americas best has retained a customer that has been with them for years, even though I am now very far from the fort o location I will be making the drive from now on. Exceptional service, kindness, consideration and patience the likes of which are unseen in today's day and age
Mar 27th, 2024