AutoNation Ford Brooksville

Apr 8th, 2024

Took my car in to this brooksvill location becuse spring hill could not get me in. My technician was robbie worst experience evey. Had my power steering pump charged theytoled me it was me 250 on the phone it take 1.5 hours to replace (it took 3 days)ended up paying they misplaced my car when i called to check on it didnt even start at my Appointment time. $448.89 when picked it up. When tbey took my tire off to fix my car they put something on the tire and put a split in the side wall and they are saying it was not them. Not even a week later my power swas leeking took it in and now they saying it not their falt tney cant fixe it. Called a different place they said they cant do anytbing that the location i took it to has to fixe the problem including the tire. Was also toled by robbie that they inspect my car but that was not true. Robbie also informed me when asked where the extra in the price came from he said o we not apart of ford we change our own rate. Well he did not inform me and got very upset when confront about the problem. Now i am in contact with corporate. NEVER GO HERE AGEAN
Apr 8th, 2024

Fantastic service. Waiting room was clean with comfortable seats and plenty of refreshments. I have never received anything other than excellent service.
Apr 6th, 2024

The staff was professional and very pleasant to work with and very helpful even after our purchase they are still very helpful I would without question purchase another car there my best experience with a car dealership that I ever had and still having thank you Travis our sales man Chris and Tim our finance people thank you for everything
Apr 5th, 2024

Ill spare you the details, just know they sell lemons and have zero remorse and will not honor the warranty they sell. When we brought the car back in the condition they sold it to us in they told us it would go straight to auction. Do not spend your money here!!!
Apr 5th, 2024