Professional Carpet Systems & Professional Restoration Systems

Name: Professional Carpet Systems & Professional Restoration Systems
Address: 12 New Haven Ave, Derby, CT, 06418, US
Telephone: +12033613746
Price range: $-$$$
Rating: 4.8

( 44 Reviews )

12 New Haven Ave
Derby, Connecticut 06418
(203) 361-3746
Website

Listing Incorrect?

Hours

Thursday:

24 Hours

Friday:

24 Hours

Saturday:

24 Hours

Sunday:

24 Hours

Monday:

24 Hours

Tuesday:

24 Hours

Wednesday:

24 Hours

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

4.8 - (44 reviews)

Read Our 44 Reviews

Chamber Rating

Verified Member

4.8 - (44 reviews)

› ‹

Steven Graham
I recently contacted PCS about the carpet buckling issues in my living room and hallway. I spoke to Luke who scheduled an estimate with Amy, the company co-owner, and Amy educated me on the possible causes of the buckling, explained the re-stretching process and provided an estimate. The two technicians who were sent out to re-stretch the carpets were hard-working, courteous, professional and I appreciated their attention to detail especially during cleanup. The results are amazing!! I am glad that I found a company like PCS who stands by their work and values me as a customer!
Feb 12th, 2024
Paul Tetreault
Professional Restoration Systems has worked for us twice over the years and each time they not only met our needs but exceeded our expectations. Both instances were urgent in nature, one due to basement flooding and another due to mold from a water leak. The initial calls were both answered immediately and the problems were subsequently resolved in a timely manner and at a fair price. Amy and Curtis are professional, polite and knowledgeable. They readily listened to all our questions and concerns and provided a cost effective plan to resolve our issues. Their team was also very knowledgeable and did great work leaving the work area immaculate each day when done. We recently had a question regarding mold and they again answered our call and question immediately - resolving our concern by FaceTiming with us. We highly recommend them for your restorative needs.
Feb 4th, 2024
Damian Albano

Jan 28th, 2024
dave kidney
We used PRS after our basement flooded. Curtis was here the same day it happened to pump out the water. Two days later his crew arrived as scheduled. They removed and disposed all of the damaged items, furniture, boxes, etc. They washed and disinfected the basement. They were totally professional, courteous and caring. I would highly recommend them to family and friends. I would use them again without question. Thank You PRS.
Jan 26th, 2024
Lorene Ward
We just had the carpets cleaned in the whole house. They were pretty dirty. Now they look like brand new. The technician arrived in the time range I was given and he was super nice and easy to communicate with. The whole service took less than 2 hours. I highly recommend this company. Ive had another company previously and they didnt do this great of a job.
Dec 4th, 2023

Read Our 44 Reviews

About
^{Professional Carpet Systems & Professional Restoration Systems}

Professional Carpet Systems & Professional Restoration Systems is a 2nd generation family-owned and operated business that has been serving the businesses and residents of Connecticut since 1987. Throughout our time in business we have earned an outstanding reputation for providing above and beyond service and are referred by some of the areas most prominent flooring retailers, insurance agents, interior designers, realtors and business owners. We operate our company on a truly transparent business model, meaning that we are open and honest about what can and cannot be done and provide fair scoping and pricing. Additionally, our business owners are heavily involved in daily operations and are available to answer any questions you have.

Contact Info

(203) 361-3746
Website

Products

Aspen Air Purifier
SuperDry XS Dehumidifier

Services

Carpet Cleaning
Disaster Restoration
Water Damage Restoration
Fire Damage Restoration
Strom Damage Restoration
Sewage Removal
Mold Removal
Dehumidifiers
Air Purifier
Commercial Services
Sanitization Services

Payment Methods

AMERICANEXPRESS
CASH
CHECK
DISCOVER
FINANCING
MASTERCARD
VISA

Questions & Answers

Q What is the phone number for Professional Carpet Systems & Professional Restoration Systems?

A The phone number for Professional Carpet Systems & Professional Restoration Systems is: (203) 361-3746.

Q Where is Professional Carpet Systems & Professional Restoration Systems located?

A Professional Carpet Systems & Professional Restoration Systems is located at 12 New Haven Ave, Derby, Connecticut 06418

Q What is the internet address for Professional Carpet Systems & Professional Restoration Systems?

A The website (URL) for Professional Carpet Systems & Professional Restoration Systems is: https://www.pcssouthernct.com/?utm_source=yext&utm_medium=local&utm_campaign=yextlisting&y_source=1_MTA0MzIzMDQ2OS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Q What days are Professional Carpet Systems & Professional Restoration Systems open?

A Professional Carpet Systems & Professional Restoration Systems is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours

Q How is Professional Carpet Systems & Professional Restoration Systems rated?

A Professional Carpet Systems & Professional Restoration Systems has a 4.8 Star Rating from 44 reviewers.

Hours

Thursday:

24 Hours

Friday:

24 Hours

Saturday:

24 Hours

Sunday:

24 Hours

Monday:

24 Hours

Tuesday:

24 Hours

Wednesday:

24 Hours

Ratings and Reviews
^{Professional Carpet Systems & Professional Restoration Systems}

Overall Rating

( 44 Reviews )

Write a Review

Steven Graham _{on Google}

Feb 12th, 2024

I recently contacted PCS about the carpet buckling issues in my living room and hallway. I spoke to Luke who scheduled an estimate with Amy, the company co-owner, and Amy educated me on the possible causes of the buckling, explained the re-stretching process and provided an estimate. The two technicians who were sent out to re-stretch the carpets were hard-working, courteous, professional and I appreciated their attention to detail especially during cleanup. The results are amazing!! I am glad that I found a company like PCS who stands by their work and values me as a customer!

Business Response_{on Google} ^{Feb 1st, 2024}

Steven, thank you so much for your very kind words. I am happy that we were able to resolve your carpet re-stretching needs. I will make sure that Curtis and Walter see this review as well. Thank you so much for trusting our company to provide you with service!

Paul Tetreault _{on Google}

Feb 4th, 2024

Professional Restoration Systems has worked for us twice over the years and each time they not only met our needs but exceeded our expectations. Both instances were urgent in nature, one due to basement flooding and another due to mold from a water leak. The initial calls were both answered immediately and the problems were subsequently resolved in a timely manner and at a fair price. Amy and Curtis are professional, polite and knowledgeable. They readily listened to all our questions and concerns and provided a cost effective plan to resolve our issues. Their team was also very knowledgeable and did great work leaving the work area immaculate each day when done. We recently had a question regarding mold and they again answered our call and question immediately - resolving our concern by FaceTiming with us. We highly recommend them for your restorative needs.

Business Response_{on Google} ^{Mar 16th, 2024}

Paul, thank you! It has been such a pleasure working with you again. We truly appreciate your kind words and you placing your trust in our family-owned business!

Damian Albano _{on Google}

Jan 28th, 2024

Business Response_{on Google} ^{Mar 31st, 2022}

Damian, I am so sorry that you are frustrated about the billing for the work completed at your home. As we discussed some time ago, the billing statement that you are receiving is the balance of the money that is due from your condo association for the work completed on the "structure". We send you a monthly statement only so you know what the status of your account is. We will continue to reach out to your association so that the billing can be cleared up. Again, my sincere apologies for your frustration.

dave kidney _{on Google}

Jan 26th, 2024

We used PRS after our basement flooded. Curtis was here the same day it happened to pump out the water. Two days later his crew arrived as scheduled. They removed and disposed all of the damaged items, furniture, boxes, etc. They washed and disinfected the basement. They were totally professional, courteous and caring. I would highly recommend them to family and friends. I would use them again without question. Thank You PRS.

Business Response_{on Google} ^{Feb 4th, 2024}

Dave thank you so much it was a pleasure working with you to mitigate in your water damaged basement. Many thanks for giving us the opportunity to provide you with service.

Lorene Ward _{on Google}

Dec 4th, 2023

We just had the carpets cleaned in the whole house. They were pretty dirty. Now they look like brand new. The technician arrived in the time range I was given and he was super nice and easy to communicate with. The whole service took less than 2 hours. I highly recommend this company. Ive had another company previously and they didnt do this great of a job.

Business Response_{on Google} ^{Dec 1st, 2023}

Lorene, Thank You!!! We are so thrilled that we were able to help you with your carpet cleaning project and that everything is looking great. We so appreciate your business and look forward to the next time we can help you again.

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Overall Rating

( 44 Reviews )