Imperial Memorial Gardens Funeral, Cremation & Cemetery

I don't think they get one star (they do not deserve it). In January (this year 2022) we put to rest my father in-law no one told us that we had more charges for his head stone even if get a head stone from the military at that time. In June we were looking for his spot had no marker there so told he needed a grant stone. So paid more money for a grant stone for the placard from the military. He still don't have a head stone or any marker there! My wife has called, I have called sent emails, my brother in-law has called and sent emails, and my sister in-law has sent emails with NO Response!!!! No customer service!!!!!
Dec 5th, 2022

Amanda was very knowledgeable with a very caring demeanor. Absolutely amazing! I greatly appreciate this combination in a person when I am unable to think. Weakened by the tragic loss of my daughter , Lisa. Thank you, thank you!! May God continue to richly Bless you. Mary Ann Kish , the finale..
Oct 24th, 2022

Jun 22nd, 2022

Most uncaring people I've ever met. Chose them because other family members are buried here and current members have plots here.. NOW , they are only in it for the money. It's a business to them. Not like it was years ago.. Cheryl was "helping us." She was from Mc Carthy. Guess she was helping out. Very unprofessional. Said to the family after announcing cost. " YOU LOOK SHELL SHOCKED." Also we paid for crucifix. They forgot to make it part of the funeral. They "forgot" we paid for one. They forgot to get it blessed. Also was not going to give us money refund on obituary in newspaper even though we didn't use all the money alloted for that. They never even mentioned refund. We had to bring it to THEIR attention. I asked 5 weeks later, where her marker/plaque was. Come to find out it was never ordered by the cemetary business. ( The cemetary and funeral home are 2 DIFFERENT businesses. ) Yet they assure people they work and communicate together. Cemetary "forgot" to tell funeral home to order it. If you look at the grass up by their office it is beautiful. Walk to the cemetary.... full of dead grass and weeds ground hogs or gophers everywhere....yet NONE up near the office....( guess they are not allowed to cross the road) This place is a disgrace. Never an apology or even a phone call .
Aug 25th, 2021

Compassionate assistance from every one here.
Jul 8th, 2020