AC Hotel by Marriott Santa Rosa Sonoma Wine Country
![AC Hotel by Marriott Santa Rosa Sonoma Wine Country](/show_image.php?zc=2&w=250&src=https://a.mktgcdn.com/p/Ta62gsr7diUCacAr6vv0PVpRF6IE3cpfj8pGJBMruUM/500x500.jpg)
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300 Davis St
Santa Rosa, California 95401 - 707-527-1075
Chamber Rating
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Lesley Nicole
Apr 8th, 2024 -
Andrew Butler (Andy)
Apr 2nd, 2024 -
Jason Seeking
Apr 1st, 2024 -
Dave Lonkani
Mar 27th, 2024 -
Crabby Ermine
Mar 25th, 2024
Contact Info
- 707-527-1075
- (707) 527-1076
Brands
- AC Hotels by Marriott
Languages
- English
- Spanish
- Chinese
- Mandarin
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- MASTERCARD
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for AC Hotel by Marriott Santa Rosa Sonoma Wine Country?
A The phone number for AC Hotel by Marriott Santa Rosa Sonoma Wine Country is: 707-527-1075.
Q Where is AC Hotel by Marriott Santa Rosa Sonoma Wine Country located?
A AC Hotel by Marriott Santa Rosa Sonoma Wine Country is located at 300 Davis St, Santa Rosa, California 95401
Q What is the internet address for AC Hotel by Marriott Santa Rosa Sonoma Wine Country?
A The website (URL) for AC Hotel by Marriott Santa Rosa Sonoma Wine Country is: https://www.marriott.com/en-us/hotels/stsaw-ac-hotel-santa-rosa-sonoma-wine-country/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Q How is AC Hotel by Marriott Santa Rosa Sonoma Wine Country rated?
A AC Hotel by Marriott Santa Rosa Sonoma Wine Country has a 4.0 Star Rating from 236 reviewers.
Ratings and Reviews
AC Hotel by Marriott Santa Rosa Sonoma Wine Country
Overall Rating
Overall Rating
( 236 Reviews )![](/images/review-avatar-1.jpg)
Lesley Nicole on Google
![](/images/review-avatar-3.jpg)
Andrew Butler (Andy) on Google
![](/images/review-avatar-1.jpg)
Jason Seeking on Google
Rooms: Very comfortable bed and pillows. Nice large TV as well. The bathroom had a nice shower. Plenty of room.
![](/images/review-avatar-2.jpg)
Dave Lonkani on Google
Unfortunately the rooms are tiny and oddly setup. In my room, the bathroom sink was located in the center of the room. There was little storage space and it felt crowded with just me! The balcony door leads to a divided balcony shared with other rooms and Unfortunately the lock was very non intuitive and didn't leave me feeling like the door was ever really secure. The other and larger issue was that my wife initially made our reservation and called the hotel to add me the room. Whoever she talked to was very curt and said I had been added. When I arrived I found that I was not on the reservation and had to jump through hoops to call her and have her contact the hotel. While the staff on site was helpful this is the sort of thing that sours your view when you arrive after a long day of travel.
![](/images/review-avatar-2.jpg)
Crabby Ermine on Google
TLDR: too noisy and rooms were not clean and staff was not friendly
Details:
Gorgeous rooms and gym and lobby area.
BUT the check in staff (tall guy with blonde hair) was awkward. Felt like he was shaking me down for valet parking and then a $50 fee for my little 10lb dog.
When I went back down to fill out the dog check form, he told me about the fee - and that it was to cover the extra cost of the dog in the room.
Then I showed him pictures of the urine soaked toilet seat and asked him if I should get a $50 toilet cleaning rebate.
Then he waived the fee
Anyhowthen he wanted $35 to park my car overnight when its free on the street.
Bottom line - not the way I expect to be treated as a Titanium Elite member.
And then my key did not work tonight - and the night clerk was just so unfriendly.
Attention Management: I work very hard for my money and customer service means a lot - if you want loyalty - then hire people or train people to earn it.
Overall Rating
Overall Rating
( 236 Reviews )Write a Review
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