Reserve At South Coast

DONT MOVE HERE!!!!! The office management sucks, its true what the reviews say theyre rude and never there and they dont help you as in they dont accommodate you. RONA is rude and a racist I said what I said because thats how she made me n my family feel when we were living there. Thank you very much. AND ANOTHER thing is yes there is roaches so if you dont like that this isnt the place for you and no matter what maintenance does they come back so keep that in mind theyre also outside roaming around on the sidewalk huge ones that go inside your apartment. I dont know why this place has good reviews because its not what it seems to be. The maintenance is not what everyone says on here lol they dont come when you put in the request so whats the point of that, theyre nosy, cant communicate because of language barriers so theres that, overall they do Mickey Mouse jobs HELLO! Oh lets not get started with the parking situation its BAD, you only get one car port so if you have two cars forget about it theres never parking like ever, my family has gotten there cars towed, 500$ down the drain because my brothers car who is on the lease got towed ?? Make it make sense.. if the parking in Santa Ana over all is BAD its worse here for real be woke. The neighbors are not friendly and nosy too idk I like nice neighbors if Im going to be living in a community. Parking is a huge problem here and even if they try to fix it they never will because a lot of these apartments have people renting rooms and have multiple vehicles. If there is a review to believe please believe mine Im only speaking facts here, when we moved here we were excited and didnt care what the reviews said but now that we lived it, its amazing how true these reviews are. Everything is unorganized from the office to the apartment complex you will see yourself if you decide to live here. There is also homeless that come in and go thru the trash bins and sometimes even late at night that they surprise you when walking to your vehicle so be careful and aware. The pool and gym are always breaking down and the pool did get shut down by the city itself for a couple of months and its still dirty, ppl dont follow the rules and let other parties from other places inside the pool area. The gym is not as functional as you would think because it always needs something done since something is always down. Dont move here if you dont like ppl not picking up after their dogs because guarantee you will step on dog poop! My brothers dog died because the dog park wasnt clean as it looked so theres that and I know theres a lot of dog people on this app looking for this review. Also the apartment complex does have carpet in the rooms so keep in mind if you want the apartment complex to change it out because it got dirty you will need to wait 5 years for them to do that so you will be wasting your own money on a carpet cleaner in the mean time ! Like I said maintenance isnt the best they do not fix it only for a short time because it ends up getting broken again. Also there is mold in the bathrooms and by the windows since the building is probably so old which the mold would get cleaned but then itll come right back. Also if you live in an apartment with high ceilings you will have leakage from the roof when it rains. I can go on n on about these apartments seriously, it was an experience overall to say the least and not a very good one. Im happy Im leaving honestly. But Overall these apartments arent what they make it seem luxury WHERE? Save your money and move somewhere else thats not so expensive when you dont get what you pay for. Thank you.
Mar 1st, 2024

It should be better if maintenance work was handled immediately
Dec 15th, 2023

ROACHES!!! Get ready for roaches to crawl on you in your bed, in your kitchen, in your bathroom and for the leasing office to say there's nothing they can do about it. Every single night when you walk to your car, there will be tons of roaches walking along the sidewalk. Front door and sliding doors are nearly useless in keeping out noise, bugs and weather, with large gaps that even weather stripping can hardly make an impact on. While the community and units appear nice, the way the place is absolutely overrun with roaches and the leasing office is completely unwilling to offer any solution is absurd. Additionally, parking is a nightmare. People with too many residents living in their unit will park in your marked spot. Multiple times Ive arrived home just to see a repeat offender neighbor parked in my spot again. Forget having guests, the leasing office will only give one guest parking spot per apartment which would be understandable if there werent continually open spots available for use. Apartments are overcrowded with people. Dog park and sidewalks covered in dog poop. Very frustrating place to live.
Dec 8th, 2023

Great maintenance experience now let's work on the bug spraying roaches are out
Nov 11th, 2023

Newly renovated units at an incredible value for the area! Great service all around, especially Bianca at the front office. Love living here!
Sep 23rd, 2023