DHL Express ServicePoint

Monica is the best! This is the greatest DHL in the American Continent!
Apr 7th, 2024

Service at pick-up was excellent. Delivery attempts were disgraceful. Delivery person never left a Delivery Card 3 times and I was sitting right close to my mail-box and my Gate was unlocked. I do not believe that any DHL driver ever came to my address. You must have a very large Account with them (UK Abroad) and they are very upset. I have reported all this, step by step with my Representative at UKAbroad.
Apr 7th, 2024

Hi, Monica was a good customer service, she explained everything to me. Thank you
Apr 2nd, 2024

Monica was great she was very helpful nice and went above and beyond to help me and great customer service so if you want someone to help you with a smile ask for Monica thank you Monica diana
Mar 30th, 2024

I paid extra to have a customized item delivered to me by March 28, 2024. I live in an apartment complex with a 24/7 concierge package service and a front desk that assists anyone who needs to deliver a package to my apartment. I waited at home all day to receive my package, but the driver claimed they attempted to deliver but got no response at my address. They also said there was no entry to the property. Frankly, I highly doubt their delivery attempt because, even though I live in a gated complex, the driver could have easily gone to the front office, and they would have allowed them into the complex. I am certain that the driver did not even try to deliver my package. I spoke to the front office, and they confirmed that they never saw the DHL driver. This careless driver cost me my package, which I needed for a special occasion. After calling, the driver refused to try and redeliver. What a waste of my time and money!
Apr 1st, 2024