Arby's

The customer service and wait times at this location is outrageous! I have had enough with the disrespectful staff they hire. We went through the drive through today and was greated with ,"Are you ready" then after placing my order I pull around and have to wait 5 minutes for a total. The girl opens the window and say," 20"... I said "20 even?" Just to clarify and she goes ,"HU" with an attitude and rolls her eyes at me. So I repeated ,"20 even?" And she says "yeah" with an attitude. I'm prepairing my payment and go to pass it to her and as I'm holding the money out the window she just walks off and starts randomly walking around the kitchen. Then just standing next to the window with her back to us. After she takes the money she just slames the window and we had to wait another 15+ minutes for our food. It was atrocious. I don't want to eat at a restaurant that views my patronage as some sort of inconvenience. When she gave us our food she just sticks the bag out the window and says "here" ...still with an attitude. Which is unacceptable behavior period. I just want a meal and some decent service. All of the attitude and poor customer service is doing too much. The food already costs way to much anyway and now we have to put up with horrible service. No way! This location has lost a customer for life. Never again.
Apr 5th, 2024

Shakes have progressively gotten smaller and smaller. Large now is the small of 2 years ago.
Mar 31st, 2024

Mar 16th, 2024

You gotta get this drink fountain and condiment station issue resolved. I just saw another 3 month old review talking about the same problem. There was no ice and no carbonation in the sodas and the coke fountain dispensed powerade. Food tasted fine. Service was par, nothing special to report there.
Mar 2nd, 2024

Feb 29th, 2024