Kaleidoscope Florist & Designs

I have used this florist twice now and they have gone above and beyond both times for me. Their arrangements were amazing both times!! Def recommend!!
Mar 27th, 2024

My daughter picked out the most beautiful flowers for her prom! Thank you Kaleidoscope Florence. The customer service is absolutely wonderful.
Mar 6th, 2024

Brought sight unseen. Very satisfied. Thank you!
Jan 11th, 2024

Nothing but problems from Kaleidoscope. The first time they accused me of stealing from them. I only pick up flowers on site from the refrigerator, I never place orders in advance. They kept sending me demand letters with an invoice to pay up. I told them I only select arrangements from the case. Ive never ordered flowers in advance, so unless I physically stole from the store (which Ive never done), there is no way I owe them money. The woman on the phone shouted at me and told me the burden was on me to prove I paid, and hung up on me. They then went back in their books and found my credit card payment and I was vindicated. Now, another issue arose, my mom called and place a flower order for me and they didnt quite have the flowers she wanted, and the guy she talked to was short and rude, which left a bad feeling, so she immediately called back and cancelled. They apparently didnt actually cancel the order, they billed her credit card and delivered flowers she didnt like or want. I called and as I was explaining the man on the phone yelled at me to HOLD ON. I have never been talked to like this. I yelled back and he hung up on me. Ive had it with these rude people. This is the second time they have made a very egregious billing mistake and not only are they not humble and contrite, they lash out. So poorly managed. Avoid Kaleidoscope at all costs. Deans does a much better arrangement, and are always kind and happy to take your call.
Nov 30th, 2023

Ordered flowers for my moms birthday to surprise her at work. The arrangement was even more beautiful than it was portrayed on the website! Flowers were fresh and delivered to her with no issues. So pleased and so thankful that Kaleidoscope helped me celebrate my mom from miles away!
May 13th, 2023