Donatos Pizza

Sat at the window for 25 mins not 1 employee bothered to open the window after they saw a car sitting there multiple times.
Feb 7th, 2023

I order from this restaurant a couple times a month. I always get it delivered because my spouse and is share a vehicle and he works evenings. They NEVER bring my extra sauces that I order. It's frustrating because I have to pay for them, but never receive them and I don't have a way to go to the restaurant and pick them up. I end up spending money that I don't get back. They should really double check orders before they send them out.
Feb 5th, 2023

The 3 stars is really only for the staff and their friendliness, we ordered the pizza around 8:30pm was given 9:05 as a pickup time, we tried to call to see if it was ready but the phones went to voicemail saying they were closed, got directions on google maps it said they were closed, we almost didnt go but decided to anyway. We got there by 9:10pm they were closed but cleaning up they still came to the window and helped us, the pizza seemed like it had been done since 6 or 7pm and was tossed halfway thru the oven to heat it up the breadsticks were hard. Definitely NOT the best food weve gotten from Donatos, the first time from this location. plus online it says their open till 10pm. Ill give em another try maybe it was a random occurrence .
Jan 16th, 2023

Been coming here for years and I've never had an unpleasant experience. Kind of baffled to see all of the one stars honestly. I must be really lucky. Staff is always friendly and pizza is always good and the breadsticks. 1 time they might have missed a cheese upband that's about it. Things happen
Jan 7th, 2023

Honestly the worst experience I've had trying to get food. Unreal that they make it so difficult just to get a pizza ordered and then deliver the wrong food and you cannot get ahold of anyone because the calls are now routed to an outside call center. Stayed on hold for over 40 minutes before it was picked up and hung back up. Extremely frustrating.. We had to get dinner elsewhere after 2 hours.
Dec 22nd, 2022