AJR PUBLIC ADJUSTERS, LLC

We recently had a water leak in our kitchen and when we contacted our insurance company to file our first ever claim, we were shocked to receive only $2000.00 to cover the replacement of our hardwood floors and entire kitchen island. Since dealing with insurance companies is not what we know how to do, we looked for help. We were fortunate in finding AJR Public Adjusting through an online search, we read their reviews and they turned out even better than we hoped. From the beginning Bruce and Stacy were honest, professional, and friendly. We never felt like a number. They dealt with the insurance company so we didn’t have to, kept us up to date, and answered questions and calls promptly. Bruce is highly experienced and we felt like he kept our best interests in mind. Someone needs to be there to help those of us that are at a loss and AJR Public Adjusting was there for us.
May 5th, 2020

From the very first phone call, all of my questions and needs were handled quickly and professionally. Bruce and Stacy spent time to educate me about the process and provided me with expert guidance along the way. My claim was somewhat complex due to the type of repair work needed and the location of my home (I live in a remote area). On my own, I was offered $2,000 to complete the repairs (which was honestly insulting and almost bordered on criminal) but when Bruce and Stacy stepped in, they were able to increase the final settlement amount of my claim from $2,000 to $162,000. Yes, you read that right! I am grateful to both of you and encourage whomever is reading this review to be assured that you are in good hands with Bruce and Stacy.
Jun 18th, 2019

What an AMAZING company! Dealing with an insurance loss is stressful enough, but it is more disheartening when the Insurance Company does not take care of you. Bruce is persistent and tenacious with the insurance company, but is also incredibly friendly. Bruce ensured to keep us in the loop every step of the way. He was so great at updates, that my phone had automatically assigned him as a favorite. We had several complexities to our claim, that truly should have been an easy claim. As a family with a newborn we also appreciated how much he respected our home and belongings. He wanted us to get back to our normal life as much as we did. He showered us with empathy, and understanding during this process as well. We are forever grateful for Bruce. ...But it doesnt end there! Stacy is just as excellent as Bruce. Stacy was the person who first took our call (which I'm sure was frantic at the time). She also is the one that handles the financial aspect of it all. She ensured that we received the checks in such a prompt and timely manner it helped in relieving the financial burden.
Oct 1st, 2019

We had a house fire and and needed assistance with our insurance claim. We did the research and interviewed several public adjusters in AZ and in the end Bruce and Stacy at AJR Public Adjusters were the clear choice! Not only were they reliable with years of experience in the business, but when the insurance company tried to pay only a fraction of what they should have they sprang into action! They handled all the intricate details and found a multitude of top notched professionals to battle the insurance company for more than a year. Because of their hard work and dedication to making sure we got what we deserved; we were awarded a settlement that was triple what the insurance company tried to pay! If you want the best adjusters who will fight for you look no further than Bruce and Stacy at AJR Public Adjustors.
Sep 11th, 2019

Simply put AJR Public Adjusters are the utmost professionals. They have decades of expertise and knowledge regarding property insurance claims that no lay person could ever hope to equal. Even though our water damage claim was on the small side, Bruce and Stacy made us feel as if it was the most important claim of the day. Bruce communicated with the insurance company adjustor as well as the remediation company yet kept us in the loop with text messages, phone calls, emails and in person. His responses to our questions were almost instantaneous. It might be somewhat of a cliche but Stacy and Bruce Horowitz are certainly the dynamic duo that comes to your rescue. They have the knowledge, professionalism and thoroughness necessary to take a difficult situation and turn it into just a minor road bump. I had a CEO of a billion $ plus business once tell me that there were lots of qualified people that applied for jobs, but the hard part was finding qualified applicants that were nice people. With AJR and Stacy & Bruce you are getting the qualified professionals, but most importantly these are nice people who care about their clients. A big thanks to Stacy & Bruce.
Aug 18th, 2019