Farmers Insurance - Linda Sovola

This agent is incompetent. The only reason anything has gotten done is her office staff that she treats horribly. Farmers Insurance is a great company but this agent needs to be replaced. The agent called & told me that everything was taken care of & I even had a credit coming to me, then received a rather large bill! Very disappointed!! Will recommend to everyone to steer clear of this agent!
Jun 20th, 2021

Unbelievably great experience with this insurance agency. I have a long tenure with each insurance company that I've had home and auto policies with, only switching when either Price or Customer Service became an issue. I moved on from Travelers over increasing costs, declining customer service, and never having a person I could call for insurance needs or questions. I came across this agent via the Farmers website, and I could not be more pleased to have been lucky enough to find them. The customer service has been exceptional. After submitting a quote request online, I was contacted by Eveny who answered all my questions and worked patiently with me on coverage options. In the end I ended up with better coverage for less premium costs, which is phenomenal. Eveny made me feel valued as a customer, and that my business mattered. In this digital age where more business is done online, this experience was a positive throwback to when you knew your agent by name and there was a personal touch to the interaction. I submitted for quotes from 5-7 insurance companies and Linda's agency was the most prompt, the most engaged, and the best at customer service. I'd highly recommend them, and if six stars was an option, Eveny would have earned the extra one
Jul 23rd, 2020

Jul 14th, 2020

Apr 29th, 2020

Great customer service. Eveny was so helpful and friendly. I really appreciated her patience and prompt follow up. I made a change to my policy and everything was explained so thoroughly.
Feb 23rd, 2020