Joe Hudson's Collision Center

Excellent work on my new Subaru. Looks like new!
Apr 9th, 2024

Great customer service and the work they did on my car was excellent
Mar 29th, 2024

Great work! Kept us updated on the progress of our repairs! Paint matches perfectly. Easy pickup, and awesome people!
Mar 26th, 2024

Mar 25th, 2024

I normally don't write reviews because I think sometimes they can be unfair and biased based on emotions and a slew of other factors, but this one needed to be written. After needing autobody work from an accident, I came here. I walked in, met the tech that was going to write up and handle the estimate. After he took a few photos he said to take the car home(barely drivable because the undercarriage was scraping the ground) and he would call in 3-4 weeks to let me know when they could start working on it. I had so many questions and I left with even more. I saw another tech on my way to my car, his name was James and James must have seen my emotions written all over my face. He immediately stopped what he was doing and started listening to all of my questions and worries. Long story short, he pulled the car in, put it on the lift, showed me all the damage and explained the entire process from start to finish and I left there with a smile, a bunch of free knowledge and a game plan...also I left with a scheduled repair date. He then fixed the car so my son could drive it until they could start the repairs at which time I will get a rental. Even while writing this I am still amazed by James!! My vehicle hasn't even been repaired but I am at peace knowing it is in good hands. Sometimes we just need to stop and go the extra mile like James did and be patient, it is definitely a lost art in customer service. James, I hope you and your boss see this because you deserve the recognition and I appreciate you! Thank you, you rock!!
Mar 23rd, 2024