MP Dental Associates

Great service, nice people professional include the staff I had wonderful experience thanks for you effort
Jul 26th, 2023

The office manager has zero customer service skills. She is extremely rude and will not allow you to speak with the dentist. I had forgot to ask my dentist a question and tried to ask my question to the dentist as I was checking out and she wouldn't let me talk to them nor would she let me talk to them any other time I went in there unless I was in the chair. She also refused to pass phone messages to them to call me back. I don't believe that the dentists there are aware of how she runs that front desk and how she she can be very nasty to some of the customers when she doesn't like them. The last straw for me was when I caught them committing insurance fraud through my plan and I had to report them. After I complained my insurance company sent me a letter telling me that confirmed the fraud. This can be an issue for you because if you try to go to a different provider your insurance will not cover it because they think you already got the services. This is how I caught them committing the fraud. I would avoid this place at all cost. Sadly the dentists there are great but the office manager is completely ruining their reputation.
Feb 21st, 2023

My first time visiting was great. Great service from all staff from the minute I walked in. I recommend friends and family to stop by. Very helpful and keep up the great hard work. Thank you Basem
Jan 27th, 2023

Nov 27th, 2022

The office manager has zero customer service skills.  She is extremely rude and will not allow you to speak with the dentist.    I had forgot to ask my dentist a question and tried to ask my question to the dentist  as I was checking out and she wouldn't let me talk to them nor would she let me talk to them any other time I went in there unless I was in the chair.  She also refused to pass phone messages to them to call me back.  I don't believe that the dentists there are aware of how she runs that front desk and how she she can be very nasty to some of the customers when she doesn't like them.  The last straw for me was when I caught them committing insurance fraud through my plan and I had to report them.  After I complained my insurance company sent me a letter telling me that confirmed the fraud.  This can be an issue for you because if you try to go to a different provider your insurance will not cover it because they think you already got the services.  This is how I caught them committing the fraud.  I would avoid this place at all cost.   Sadly the dentists there are great but the office manager is completely ruining their reputation.
Jul 8th, 2022