Renascance Dermatology: Dwana Shabazz, M.D.

Dr. Shabazz has very a poor attitude with patients and has a lack of professional communication skills. I saw her for my acne. Had my first appointment with her 3 months prior in which she dismissed everything I told her about my skin and concerns. She prescribed some tropical creams and told me to come back in 3 months. I told her that I have tried these prescription tropical creams in the past and they did not work for me. She sent me on my way letting me know that Id have to try these creams again for 3 months before we take a new direction with my care. Three months go by, I come back for my second appointment and the medical assistant checks me in. I told the medical assistant that I tried Dr. Shabazz 3 month regimen and my skin showed no improvement just like the last time I tried these prescription ointments. The medical assistant relays the information to Dr. Shabazz, who then has the medical assistant tell me that Dr. Shabazz wants me to give the regimen another 3 months and come back for a follow up after that. At that second appointment, Dr. Shabazz never spoke directly to me face to face nor did I even see her in the appointment, she had the medical assistant relay everything between us. And this is my breaking point with Dr. Shabazz, I told the medical assistant that I was sorry that Dr. Shabazz made her the middle man, that this is completely unprofessional on Dr. Shabazzs part, and I am not interested in trying the same regime for another 3 months simply because I do not want to make a follow up and have to see Dr. Shabazz again. I work in healthcare as a nurse and I speak to doctors every shiftthis behavior of Dr. Shabazz is NOT normal and demonstrates an extreme level of unprofessionalism. Since not everyone works in the medical field, so not everyone would know this, but a medical assistant is an unlicensed employee, they operate under a certificate and under delegation of the licensed employee, in this case the licensed employee being Dr. Shabazz. It is out of the scope of practice for the medical assistant to relay information discussing medication treatment as they do not hold the license to do so. This is very dangerous to patients and really does leave Dr. Shabazz open to malpractice lawsuits. Do not go here. This doctor is dangerous and is a malpractice lawsuit waiting to happen
Aug 9th, 2023

May 25th, 2023

People at the front desk were friendly and professional. Dr. Shabazz was not welcoming at all. The whole time of the appointment (no more than 10 minutes, that's all you get if you are a new patient) made me feel like in a rush. She stood the whole time by the door like she was ready to leave. I wished she had sat down, introduced herself, invested some time in welcoming me to her practice. When I asked her to do the test she suggested, she said I needed another appointment because she didn't have any time. Not sure why reserve time for an appointment if you don't get quality time from the doctor. Not going back even though she has highly recommended.
Jul 3rd, 2022

They are ok.
Feb 8th, 2022

Dr. Shabazz has a wonderful disposition and is very gentle. I like her spirit and she's kind. Now for my concerns: 1) as a new patient I believe all fees should be disclosed *prior* to treatment. I scheduled a visit for Dermatosis Papulosa Nigra (DPN) removal (little moles on my face and one on my inner thigh). During my consultation I mentioned the area of concern was mostly my face and she asked if I had any other areas or unusual markings I was concerned about. I explained that I had one raised mole on my inner thigh. She said that was also a skin tag and that I she could grab a pair of tiny scissors and snip it right then and there or grab the laser. I agreed to the scissors. It was a bit uncomfortable but not the worse. She popped a band-aid on and I was out the door. At the front desk they explained that the DPN would cost $200. 2) Flash forward, now I get a bill in the mail for a derm consultation (I expected that) but surprisingly I also received a bill for $157.00 to remove ONE skin tag with SCISSORS! I could have done that myself if I had know it was safe to do so beforehand. Lastly, why didn't she (or her staff) disclose that the removal of ONE skin tag would cost me $157??? Especially when the WHOLE FACE with a laser would cost me $200.00? Who would reasonably expect a bill for nearly the same cost as 20+ moles??? I called and spoke with Torres on January 11th. She had just started not too long ago. She said she would research the issue and get back to me. I didn't receive a call back. Instead, I received a second bill that was HIGHER than the first! There are misspellings all throughout this thing. 3) I have had DPN in the past. In the past, that Dr used magnifying glasses to really see the lifted areas/moles and used the lase to ensure he got all of them. Unfortunately, I had to pay an additional $100 because some of my moles were missed. Even now, I still have a few that were missed. The lighting in the room was very dim (floresent lights) and it was dim on one side of the room (the side I was sitting on). I was confused as to why she wasn't using the magnifying glasses that could have been used to save me time and fees. After this, I have no plans to return. And I had referred others to her. It's too bad they are not more forthcoming with their pricing in advance.
Sep 4th, 2022