Brake Squad Inc

Alex was at my house on time, was friendly and did a great job. It turned out I needed more than brake pads, and he sent me clear pictures of the rotors and brake fluid and made recommendations. The price was fair and the convenience was perfect. I will be using them again for all our vehicles in the future. After everything was done, Alex went above and beyond by checking out my tires and letting me know of some problems he saw that I would need to address. A+ in my book.
Apr 6th, 2024

Mar 15th, 2024

My man Dan hooked me up with the fresh rotors and brakes! He was very knowledgeable and professional. He took great care of my truck! Thank you Break Squad.
Mar 13th, 2024

Stellar service, convenient, on time, honest and competitive pricing than your Midas or mr tires. I hope everyone uses them. Dan was very knowledgeable and explained everything to me and saved me $1000 from having to change all my brake pads which the dealer said I needed to. Again hard to find trustworthy mechanics out there but I believe Brake squad is one of the few. I will be using them all the time and recommending them to all my friends!
Feb 23rd, 2024

The job eventually was done, but it took some effort. Pros: Easy scheduling Cons: Pushy technicians, not on your time, required secondary visit to fix their error, charged for their mistake I got my calipers and brake pads replaced. Calling them and scheduling a technician to come out was very easy. The day of, the technician called and stated they would arrive earlier than the scheduled time. Luckily I was available earlier, so didn't mind. The work seemed to go smoothly and the technician gave me my keys back and told me everything was good to go. I tried to take my car out that evening, and thankfully I was going very slowly to test the brakes. The brakes were completely unresponsive and "squishy". I had to slam my brakes down hard to get it to stop. I called them back the next day and they stated they would send a technician out the following day. It was clear to me that they did not flush the brakes properly and air was introduced. Though it's not necessary, it is advised to flush the whole brake system to prevent something like this, especially with the rear brakes. The new technician arrived over an hour before the scheduled time. I tell him that I am in a work call and am unavailable until the agreed upon time. He pushes me to meet immediately and states that he just needed my keys. So while I'm on a call, I have to rush out to give it to him. This was incredibly unprofessional and inconvenient. He then proceeds to tell me that he had come to help the previous technician on the original repair date. And that he did not believe me about the issues with the brake responsiveness. I tell him to hop in the car and to try it, and only then did he believe me. He still seemed to firmly place the blame on me for god knows what I did. I expect this to be a free "fix" of their issue. He then proceeds to try to charge me for a full brake flush. After much back and forth, he says he can do me a favor and charge me for half. Mind you, I am still in a work call and have no time for this. I hastily agree to that, even though this seems completely unprofessional and I am being taken advantage of. My experience with the second technician and being charged for their mistake made this whole experience sour.
Jan 30th, 2024