Papa Johns Pizza

Nov 14th, 2021

Nov 9th, 2021

Oct 29th, 2021

Oct 25th, 2021

Ordered pizza through the Pappa John’s app was told it would take 25-31 min for delivery it has been an Hour and half and still nothing. When I went to track my order it showed it was barely being made. When I called in to speak with someone I spoke to Jessica the “manager” who was not very helpful or courteous. When I informed her of the fact it should have been delivered over an hour ago her response was she does not set that time and she is short on drivers and could not tell me when they will deliver it at all. That if I did not like that she can cancel my order and refund my money in 3- 4 business days. At this point I was irate and wanted to speak to her direct manager she said to call corporate. So I asked for the area manager she informed me they were a franchise branch. In that case I asked to speak to the owner and his name. She only provide a first name of Zee and did not give a last name because she is not allowed to give out personal information? This location has been getting worse and worse the pizza is good but I recommend going somewhere else, they do not know how to treat their customers nor do they care or know how to resolve issues. Save yourself the trouble avoid this location.
Oct 29th, 2021