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      Homewood Suites by Hilton Laredo at Mall del Norte

      ( 412 Reviews )

      Homewood Suites by Hilton Laredo at Mall del Norte
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      Hours

      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.1 - (412 reviews)
      219
      96
      44
      20
      33
      Read Our 412 Reviews

      Chamber Rating

      Verified Member
      4.1 - (412 reviews)
      219
      96
      44
      20
      33
      › ‹
      • AB


        Apr 7th, 2024

      • Norma Mendoza

        As for being a "Hilton" very disappointed. Elevators, ice machines, dryers don't work. As for breakfast, egg and everything else is dry, I was there for a week, tried giving it a benefit of doubt but nope, no change. Never again! It's hard to even see someone in front desk. Mind you, calling front desk from your room, good luck with that too.
        Mar 28th, 2024

      • Andy

        Extremely disgusted with the service here. The coffee maker was infested with ants. I asked them to replace it, but they never did. The photo shows it.
        Mar 7th, 2024

      • LIZABETH GUEVARA


        Feb 19th, 2024

      • William Butler

        Let's start with what was suppose to happen. The evening reception, shown on their website and a sign in the hotel. Did not happen on the Monday and Tuesday I was there. They were out of watervwhen I got there and they said they would ck me when it arrived so I could get it. Never got that call. I told them I was expecting a FedEx delivery. They took my cell number and they said they would call me when it was delivered. Never got that call. Now for the room. Rust on the bathtub floor. The top of the coffee table was becoming delaminated. The door to the room was not self closing. It would close to where it contacted the door jam, then I had to finish closing it. The AC control in the bedroom was behind the TV. The control for the bedroom ceiling fan was missing the front panel. Hand soap as a shower amenity instead of shower gel/soap. No lid for the ice bucket. Probably will not stay here again.
        Feb 22nd, 2024

      Read Our 412 Reviews

      About
      Homewood Suites by Hilton Laredo at Mall del Norte

      The Homewood Suites by Hilton Laredo at Mall del Norte hotel is conveniently located in Laredo, Texas adjacent to one of Texas' largest malls, Mall del Norte. This Homewood Suites by Hilton is an all-suite hotel that features 105 spacious studio, one-bedroom, and two-bedroom suites.Every two-room suite at our Homewood Suites by Hilton hotel in Laredo, Texas features separate living and sleeping areas and a fully equipped kitchen. The suite is large enough for work, study or entertaining, plus all the comforts of home including two LCD TVs, complimentary high-speed wireless internet access, a full-sized refrigerator, microwave, stove and coffeemaker.Guests will enjoy the complimentary hot full breakfast daily and complimentary evening dinner and drinks Monday through Thursday (subject to state and local laws) while visiting the Homewood Suites by Hilton hotel.Guests of the Homewood Suites hotel in Laredo, Texas will also enjoy our 24-hour fitness center and an outdoor pool. Access to nearby Gold's Gym is free. The lodge features a large area to unwind and relax. Make Yourself At Home.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Homewood Suites by Hilton Laredo at Mall del Norte?

      A The phone number for Homewood Suites by Hilton Laredo at Mall del Norte is: (956) 753-9200.

      Q Where is Homewood Suites by Hilton Laredo at Mall del Norte located?

      A Homewood Suites by Hilton Laredo at Mall del Norte is located at 98 Calle Del Norte, Laredo, Texas 78041

      Q What is the internet address for Homewood Suites by Hilton Laredo at Mall del Norte?

      A The website (URL) for Homewood Suites by Hilton Laredo at Mall del Norte is: https://www.hilton.com/en/hotels/lrdhwhw-homewood-suites-laredo-at-mall-del-norte/?SEO_id=YEXTN-AMER-HW-LRDHWHW&y_source=1_MTM3NzMxMi01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Homewood Suites by Hilton Laredo at Mall del Norte?

      A Homewood Suites by Hilton Laredo at Mall del Norte employs approximately 20+ people.

      Q What days are Homewood Suites by Hilton Laredo at Mall del Norte open?

      A Homewood Suites by Hilton Laredo at Mall del Norte is open:
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours

      Q How is Homewood Suites by Hilton Laredo at Mall del Norte rated?

      A Homewood Suites by Hilton Laredo at Mall del Norte has a 4.1 Star Rating from 412 reviewers.

      Hours

      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours

      Ratings and Reviews
      Homewood Suites by Hilton Laredo at Mall del Norte

      Overall Rating

      Overall Rating
      ( 412 Reviews )
      219
      96
      44
      20
      33
      Write a Review

      AB on Google

      image

      Norma Mendoza on Google

      image As for being a "Hilton" very disappointed. Elevators, ice machines, dryers don't work. As for breakfast, egg and everything else is dry, I was there for a week, tried giving it a benefit of doubt but nope, no change. Never again! It's hard to even see someone in front desk. Mind you, calling front desk from your room, good luck with that too.

      Business Response on Google Apr 3rd, 2024
      Hello Norma, we're sorry to hear about the issues you had with our amenities and the breakfast offered. We strive to deliver exceptional service and a comfortable experience for our guests, and we're disappointed to learn that we missed the mark. We are looking into this internally. Please reach out to us at https://help.hilton.com/s/contactsupport or call us at (956) 753-9200. We hope to welcome you back for a better stay.

      Andy on Google

      image Extremely disgusted with the service here. The coffee maker was infested with ants. I asked them to replace it, but they never did.
      The photo shows it.

      LIZABETH GUEVARA on Google

      image

      Business Response on Google Feb 26th, 2024
      Hello Lizabeth - We are truly sorry for your 2 star experience with us. Please let us know how we can make this right by giving us a call at (956) 753-9200 or reaching out at https://help.hilton.com/s/contactsupport. Thanks for taking the time to leave us your review, and we look forward to hearing from you.

      William Butler on Google

      image Let's start with what was suppose to happen. The evening reception, shown on their website and a sign in the hotel. Did not happen on the Monday and Tuesday I was there. They were out of watervwhen I got there and they said they would ck me when it arrived so I could get it. Never got that call. I told them I was expecting a FedEx delivery. They took my cell number and they said they would call me when it was delivered. Never got that call.
      Now for the room. Rust on the bathtub floor. The top of the coffee table was becoming delaminated. The door to the room was not self closing. It would close to where it contacted the door jam, then I had to finish closing it. The AC control in the bedroom was behind the TV. The control for the bedroom ceiling fan was missing the front panel. Hand soap as a shower amenity instead of shower gel/soap. No lid for the ice bucket.
      Probably will not stay here again.

      Business Response on Google Feb 15th, 2024
      Hi William, we're sorry to hear about the issues you experienced during your stay at Homewood Suites by Hilton Laredo at Mall del Norte. Your satisfaction is important to us as, and we always strive to exceed your expectations. For further assistance, please contact https://help.hilton.com/s/contactsupport or call (956) 753-9200 so we can follow up with you. Rest assured, we are looking into the concerns you raised. We appreciate you sharing your feedback and hope to have the opportunity to welcome you back for an improved experience.
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      Overall Rating

      Overall Rating
      ( 412 Reviews )
      219
      96
      44
      20
      33

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