Classic Collision

Knock out amazing service! Had hail damage on my car and Classic Collision took care of me in one day. No hiccups in my daily life, everything went smoothly.
Sep 25th, 2023

I hate to give them a bad review because they did great body work, however, whoever handles their billing has no idea what shes doing. She made the process of getting my car fixed and paid for extremely difficult. They lost a $2300 eft from the insurance company, which took weeks to locate. Once it was finally found my car was scheduled for repairs. They called to let me know my car was done which was very exciting. I wasnt expecting it so fast. Once I got there to pick it up they would not allow me to leave because they STILL didnt have my insurance and billing situation fixed. It was 100% confusion on their end. My insurance company let them know it was all taken care of. I will not be returning to this headache ever again.
Jul 25th, 2023

Not one to leave a bad review but Im really disappointed in the work done on my car. A few months ago someone backed into my passenger door which was awesome. Long story short they told me they needed to replace a few things and Id be good. When I got my car back, I noticed my passenger door made an odd sound when I went to lock and unlock my car sounded like the lock wasnt unlatching or vice versa. A few days later I go to pick up a friend and as they try to open my door and what do you know it doesnt open. My passenger door now does not open from the outside which was already frustrating because even though my door was dented before at least it was functional?!?!!!! If thats not the worst part!!! A piece of my door was just hanging off the side of my car this morning not sure how long it had been like that but very upsetting. Its like they just hot glued it onto my car lol Super upset and dont want to front another couple hundred for a rental while they work on my vehicle considering it takes a DECENT amount of time. Giving a 1-star review because they knowingly gave me my car back in this condition my door makes an OBVIOUS and LOUD noise on the passenger side every time I lock and unlock my car so there is not a single possible way they didnt know how bad of a job theyd done. Service: Body & Trim
Jul 20th, 2023

Jul 18th, 2023

Booked an appointment on the website, they sent me an email saying it was confirmed, then it turned out the appointment hadnt actually been booked.
Jun 27th, 2023