Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 151 Reviews )

      T-Mobile Authorized Retailer
      • 9030 Albemarle Rd Ste A
        Charlotte, North Carolina 28227
      •   704-531-4852
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      Hours

      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.1 - (151 reviews)
      66
      16
      4
      2
      63
      Read Our 151 Reviews

      Chamber Rating

      3.1 - (151 reviews)
      66
      16
      4
      2
      63
      › ‹
      • Jazmine Douglas

        Melissa sold me the phone and she made sure I knew about the deals and other information that I may have needed. 10/10.
        Apr 5th, 2024

      • Khaty R. Garcia

        I had nothing but a good experience at this location. There was a boy and a girl, (sorry I don't remember the names), she was busy with something else (work related), so he helped me. It was just a flawless customer service. Losing your phone can be very stressful, especially when your work depends on it. He explained what options I have and how to get into my new phone after losing my old one, very patient, with a smile on his face the entire time, this really made a huge difference in my buying experience and my day in general. I'll be coming back to this store. Thank you guys!!
        Mar 22nd, 2024

      • HIimNoah

        Beware and be warned, DO NOT COME HERE TO THIS T MOBILE STORE. Every staff member are completely rude and they also ripped us off. We had to call thr t mobile customer care on our phone to fix everything that they messed up, but unfortunately they couldn't fix what this store messed up, now I have to pay 4k because of the representatives at this stores incompetence. This store should fire all its crew, never to rehire them because nobody likes this t mobile location.
        Mar 6th, 2024

      • Penelope Larmer


        Feb 13th, 2024

      • Matthew Deputy

        Worst store I've ever been to. The Manager needs to be fired immediately. My wife and I have had multiple problems with her but this time I caught her committing FRAUD on my account and trying to STEAL my warranty replacement phone. She even called the cops on me and had me banned from the store, mind you I was there with my parents too and they couldn't believe the audacity of this person.
        Dec 30th, 2023

      Read Our 151 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Charlotte and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 9030 Albemarle Rd Ste A can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 704-531-4852.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 9030 Albemarle Rd Ste A, Charlotte, North Carolina 28227

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-charlotte-nc-28227-2286?utm_source=google&utm_medium=lastmile&utm_campaign=2286

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 3.1 Star Rating from 151 reviewers.

      Hours

      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 151 Reviews )
      66
      16
      4
      2
      63
      Write a Review

      Jazmine Douglas on Google

      image Melissa sold me the phone and she made sure I knew about the deals and other information that I may have needed. 10/10.

      Khaty R. Garcia on Google

      image I had nothing but a good experience at this location. There was a boy and a girl, (sorry I don't remember the names), she was busy with something else (work related), so he helped me. It was just a flawless customer service. Losing your phone can be very stressful, especially when your work depends on it. He explained what options I have and how to get into my new phone after losing my old one, very patient, with a smile on his face the entire time, this really made a huge difference in my buying experience and my day in general. I'll be coming back to this store. Thank you guys!!

      HIimNoah on Google

      image Beware and be warned, DO NOT COME HERE TO THIS T MOBILE STORE. Every staff member are completely rude and they also ripped us off. We had to call thr t mobile customer care on our phone to fix everything that they messed up, but unfortunately they couldn't fix what this store messed up, now I have to pay 4k because of the representatives at this stores incompetence. This store should fire all its crew, never to rehire them because nobody likes this t mobile location.

      Business Response on Google Mar 8th, 2024
      Hi HIimNoah! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Penelope Larmer on Google

      image

      Matthew Deputy on Google

      image Worst store I've ever been to. The Manager needs to be fired immediately. My wife and I have had multiple problems with her but this time I caught her committing FRAUD on my account and trying to STEAL my warranty replacement phone. She even called the cops on me and had me banned from the store, mind you I was there with my parents too and they couldn't believe the audacity of this person.

      Business Response on Google Dec 27th, 2023
      Hi Matthew Deputy! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 151 Reviews )
      66
      16
      4
      2
      63

      Write a Review

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