Courtyard by Marriott Charlotte Northlake

Apr 7th, 2024

I would to send a thank you to Gary and Christina who was super helpful and cheerful. They greeted me with smiles and joyfulness... Thank you..
Apr 5th, 2024

I am a Marriott Bonvoy Titanium member and I called to inquire about the welcome gift for members and the front desk person placed me on hold and never came back to the phone. I literally called back 12 times and the person did not answer the phone. I called the Residence Inn number because the r two hotels are joined and share the front desk. The person did not answer that phone either. I hope Marriott reviews their employee roster to see who was working the front desk today because their customer service is below poor. I am totally displeased and ready to cancel my reservation! Nearby activities: The hotel is close to my meeting.
Mar 22nd, 2024

Had our guests stay here for our son's wedding! My family and I also stayed here for the evening of the wedding! From start to finish, Spencer Scott and his team went above and beyond to accommodate anything we needed. From reserving the rooms, to handing out the wedding gift bags, to setting us up for an after wedding gathering! They could not have been nicer or more friendly! The southern hospitality was on full display with every single person we met. I would highly recommend this hotel for any occasion you might need a hotel for!
Mar 5th, 2024

I've stayed here a couple times now. No complaints. It's been good.
Feb 12th, 2024