Moe's Southwest Grill - Closed

Love moes. But this location has gone way down hill. Go to Henrietta or really any other location
Jun 26th, 2023

Stay away from this Moe's location, its absolutely disgusting. The food was cold, over cooked, did not have rice or beans available, and the place was a complete mess on the inside.
Jun 22nd, 2023

Not the greatest experience.chips were stale, queso (paid extra) was overly thick and gloppy, soda machine was empty except for 3 non-sugar items and 2 of the 3 employees were on their phone..I have had better experiences with Moes, a bit disappointed.
Jun 15th, 2023

Waited over half hour to order food. There were only 2 staff on and for the first 15 min the young woman was in the back on her phone watching the line grow. The man behind the counter had both ear buds in his ears and was barely moving while making online orders. He did not acknowledge the fact that there were 10 people in line not tell us it might be a bit of a wait. Horrible customer service and super slow employees. Not the first time I had problems here and I only came again because it's been 2 years. I will be emailing corporate about how this store is not managed
Jun 9th, 2023

Showed up before 8 and the gentleman behind the counter said that they weren't cooking any more vegetables as they were closing in about an hour. The cilantro picture shows how disgusting products were that they were using. As we ate all we could smell was cigarette smell coming from the kitchen. A female worker was walking around Facetiming someone while working. Very unprofessional and the food stunk! Sorry Moe's but this is the last straw. Done with this Chain!!
May 29th, 2023