Cohen Mark J DDS

The first time I called and spoke to a lady named Lisa over the phone. She was very polite, very respectful, very upbeat. She seemed like she had great customer service. I filled out my new patient forms, and I turned them in, just like she told me to and I was calling to make an appointment. Its been about three weeks so I might not have remembered some of the information that she told me over the phone that day but today when I called I feel like she was very short very rude very argumentative, so I just wanted to leave my personal review on this place being that its new to me.
Oct 17th, 2023

Dr. Cohen and his staff are the best. Always kind and considerate. Dr. Cohen himself returns calls and will call to check on you after a procedure. Myself and many of my aunts, uncles and cousins all go to Dr. Cohen and there's a reason for that.
Jul 15th, 2023

Dr.Cohen and his Team are not only professional and kind but they truly make you feel comfortable and they do the best work in town.
Jun 1st, 2023

After searching for years to find a dentist who is accepting new patients and my insurance I was referred to this place, and my experience with Dr Cohen was awful. He was rude to me to the point where I felt humiliated and was about to cry and yet seemingly upset when my teeth weren't in as bad of a condition as he thought, probably because he didn't have anything new he could used to belittle me with, in my opinion. And then he told me I needed a root canal which I absolutely do not, I mean, I do need work done but not a root canal. He also did a shoddy job cleaning my teeth as well as my two sons, I don't know if that was just situational or habitual. Based on my observations in the waiting room, seems that if you are in his age bracket he is nicer to you.
Mar 2nd, 2023

I used Cohen for a cracked wisdom tooth. He was unprofessional, unethical and did did a terrible job fixing the tooth. His bedside manner was also lowsy as he was too cheap to use the proper amount of anesthesia the job needed. In addition his office staff Irene and Rachel billed my insurance company too late and denied the claim although I was covered because they dragged their feet billing them. They were rude and condescending on the phone and even hung up on me once because I interrupted their day. This so called dentist is unprofessional with questionable billing. I will never return and I recommend never using this office!! Thank you.
Nov 7th, 2022