Vogel's Collision

Vogel's Collision

Hours

Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
N/A
Sunday:
N/A
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM

Chamber Rating

Verified Member
4.6 - (185 reviews)
159
8
6
1
11
Read Our 185 Reviews

Chamber Rating

Verified Member
4.6 - (185 reviews)
159
8
6
1
11
  • Jeremy Schwartz

    If you find yourself needing collision repairs or any body work to your vehicle, this is THE company to take it! Adam and the whole crew there bring great service and craftsmanship to their work!
    Mar 28th, 2024

  • Joseph Dilal lll


    Mar 19th, 2024

  • Benjamin Welkens

    I was debating between a 2 star and a 1 star. Ultimately I went with 1 because although they did the repair well everything else was garbage. Their communication was terrible accross the board. Each day I was scheduled to pick up my car I would call and they would tell me they rescheduled for a later date. Once I called in and I said that I was told I would recieve the car the week before and the person on the phone said "Do you know how many people I talk to in a day. How am I supposed to remember everything I tell everyone..." Which is wild to me because for some reason I thought that was what his job was. They rescheduled maybe 5 times, and they always failed to tell me in advanced.. they said they found extra damages that might cost a couple hundred dollars more, in the end it costed $1.3k more. All this and the ridiculously rude staff member warrants the rating. In the end if you're hoping for a repair to get done, this is the place. But if you're looking for good customer service, transparency, and to recieve your car within a reasonable period.. you won't find that here.
    Mar 19th, 2024

  • Lauren Helming


    Mar 19th, 2024

  • Stephen Webb


    Mar 13th, 2024

Read Our 185 Reviews

About
Vogel's Collision

Vogel's Collision was founded in 1948 by Henry Vogel to provide the Rochester community with the best in automobile collision repair. In 1993, Henry sold the business to employee Barry Holtz who had worked at Vogel's since 1968. Through the years, Barry has continued to provide customers with the same level of excellent service that Vogel's has always been known for.We take pride in our work and are dedicated to doing the best job possible. If you ever have questions about the work being done on your vehicle, we are here to answer them. No matter your collision repair needs - paint restoration, air conditioning service, or a new windshield, we can help!

Contact Info

Services

  • Professional collision repair
  • Frame re-alignments
  • Interior/Exterior detailing
  • Air conditioning service
  • Glass replacement - windshield, sunroof, back glass
  • Diagnostics
  • Paint restoration
  • Paint refinishing
  • Paintless dent repair
  • Welding
  • Hand and machine waxing
  • Tire replacement
  • Brush touching chips and rust
  • Radiator replacement
  • Assistance in processing insurance claims
  • Towing
  • Computerized paint matching system
  • Free estimates

Languages

  • English

Specialities

  • DOMESTIC

Payment Methods

  • DISCOVER
  • MASTERCARD
  • VISA
  • CASH

Questions & Answers

Q What is the phone number for Vogel's Collision?

A The phone number for Vogel's Collision is: (585) 482-9655.


Q Where is Vogel's Collision located?

A Vogel's Collision is located at 100 Winton Road North, Rochester, NY 14610


Q What is the internet address for Vogel's Collision?

A The website (URL) for Vogel's Collision is: http://www.vogelscollision.com/


Q How big is Vogel's Collision?

A Vogel's Collision employs approximately 11-20 people.


Q Is there a key contact at Vogel's Collision?

A You can contact Barry Holtz at (585) 482-9655.


Q What days are Vogel's Collision open?

A Vogel's Collision is open:
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: N/A
Sunday: N/A
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM


Q How is Vogel's Collision rated?

A Vogel's Collision has a 4.6 Star Rating from 185 reviewers.

Key Contacts

image
Barry Holtz
Owner


Hours

Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
N/A
Sunday:
N/A
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM

Ratings and Reviews
Vogel's Collision

Overall Rating

Overall Rating
( 185 Reviews )
159
8
6
1
11
Write a Review

Jeremy Schwartz on Google

image If you find yourself needing collision repairs or any body work to your vehicle, this is THE company to take it! Adam and the whole crew there bring great service and craftsmanship to their work!

Business Response on Google Apr 1st, 2024
Thanks for your feedback!

Joseph Dilal lll on Google

image

Business Response on Google Mar 18th, 2024
We greatly appreciate your feedback, Joseph!

Benjamin Welkens on Google

image I was debating between a 2 star and a 1 star. Ultimately I went with 1 because although they did the repair well everything else was garbage. Their communication was terrible accross the board. Each day I was scheduled to pick up my car I would call and they would tell me they rescheduled for a later date. Once I called in and I said that I was told I would recieve the car the week before and the person on the phone said "Do you know how many people I talk to in a day. How am I supposed to remember everything I tell everyone..." Which is wild to me because for some reason I thought that was what his job was. They rescheduled maybe 5 times, and they always failed to tell me in advanced.. they said they found extra damages that might cost a couple hundred dollars more, in the end it costed $1.3k more. All this and the ridiculously rude staff member warrants the rating. In the end if you're hoping for a repair to get done, this is the place. But if you're looking for good customer service, transparency, and to recieve your car within a reasonable period.. you won't find that here.

Business Response on Google Mar 21st, 2024
Thank you for taking my telephone call today regarding your review.It was a very difficult review to read about our business. Please accept our sincere apologies for the delays and telephone conversations that you endured. I can only imagine how you felt if you were conflicted to write the review over a period of three months. In the end, you chose to let us know that we did a nice job with your repairs but failed with communication.Our problems began when we booked your car two days before Thanksgiving Day. Our business ended up being closed on the holiday and on Friday. Our employees wanted a long weekend, and we were shut down for four days. Additional damage was found after your car was torn down, and we had to deal with ordering from a car dealership that was also closed for the holiday.This is not an excuse but just a small explanation that added to delays.Please accept our offer of partial compensation for your troubles. Your review will be a constant reminder to me and our staff that we will strive for better customer service for our customers.

Lauren Helming on Google

image

Business Response on Google Mar 17th, 2024
Thank you for your review, Lauren!

Stephen Webb on Google

image

Business Response on Google Mar 15th, 2024
Thank you for sharing your review of Vogel's Collision
.

Load More Reviews

Overall Rating

Overall Rating
( 185 Reviews )
159
8
6
1
11

Write a Review

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