BurgerIM
-
2929 N Druid Hills Rd F
Atlanta, Georgia 30329 - 404-565-0916
Hours
Chamber Rating
-
Jeanie Kim
O stars if I could. See pictures, no other explanation needed. I ordered the Truffle Burger and the Lamb Burger. Needless to say, Im never going back.
Apr 7th, 2024 -
Michael Petta
New burger on menu is excellent. Mushrooms, Swiss & delicious burger meat.
Mar 28th, 2024 -
MuscleManiac19
Mar 14th, 2024 -
Spencer Graetz
Feb 20th, 2024 -
Catty Wild
Im usually not the one to write bad reviews about employees because I know what its like to be an employee working in fast food, but Divya was extremely rude. I kindly asked for the grilled sandwich toppings but I just wanted the chicken fried. After making that request I asked if my chicken can be well done due to the fact that I have a sensitive stomach. She gave me a rude irritated look then told me the chicken is already well done. I nicely replied saying oh ok well can you maybe cook it a little longer then please she then didnt respond, so I assumed she made my order well done. (Which she did) After waiting for my order she then gave me a grilled sandwich with the incorrect toppings, I just simply assumed it was a simple misunderstanding. So I kindly walked up to her and explained what I actually wanted, In hopes that she would be understanding and maybe give me a sandwich that matched my request. She then argued me down about how I worded my order incorrectly, and how I shouldve said it differently. I tried to be understanding, but its really hard to be understanding towards someone who is constantly arguing with you about a simple request you made. I no longer wanted a different sandwich and instead I just wanted a refund. When I asked for a refund it took her about 20 minutes before she told me it was done, I doubt Ill actually get the refund though because she seemed to not know how to issue it. She also argued with me about the last four digits of my card which didnt add up to the card that I use. When I explained to her that my card number was different than what she was telling me, she seemed to get more and more Irritated and continued to tell me that the card number I was giving her was wrong, even though I was correct. I then gave up and told her to just return it to whatever card she feels is right. I assumed maybe she was just having a bad day, but you should never take that out on customers who are being nice to you.
Feb 12th, 2024
About
BurgerIM
Hungry and ready to build a burger you can be proud of? If so, look no further than BurgerIM for big-time flavor like no other! We are your premier hamburger restaurant in Atlanta, GA, delivering nothing other than the very finest flavor whether you're ordering one of our burgers, chicken sandwiches, or sides. Our burgers and chicken sandwiches come in 1/3-pound and 1/4-pound sizes, made with the finest meats and vegetables plus the freshest ingredients for the ultimate taste. We're open for lunch and dinner, and we cater and deliver to any location or office within the Atlanta, GA, area. Stop by today to satisfy your insatiable burger craving. You'll soon be back for more . . . we guarantee it.
Contact Info
- 404-565-0916
Languages
- English
Payment Methods
- AMERICANEXPRESS
- APPLEPAY
- CASH
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for BurgerIM?
A The phone number for BurgerIM is: 404-565-0916.
Q Where is BurgerIM located?
A BurgerIM is located at 2929 N Druid Hills Rd F, Atlanta, Georgia 30329
Q What is the internet address for BurgerIM?
A The website (URL) for BurgerIM is: https://www.chownow.com/order/5585/locations/28285
Q What days are BurgerIM open?
A BurgerIM is open:
Wednesday: 11:00 AM - 9:00 PM
Thursday: 11:00 AM - 9:00 PM
Friday: 11:00 AM - 9:30 PM
Saturday: 11:00 AM - 9:30 PM
Sunday: 11:00 AM - 8:00 PM
Monday: 11:00 AM - 9:00 PM
Tuesday: 11:00 AM - 9:00 PM
Q How is BurgerIM rated?
A BurgerIM has a 4.0 Star Rating from 195 reviewers.
Hours
Related Categories
Ratings and Reviews
BurgerIM
Overall Rating
Overall Rating
( 195 Reviews )Jeanie Kim on Google
O stars if I could. See pictures, no other explanation needed. I ordered the Truffle Burger and the Lamb Burger. Needless to say, Im never going back.
Michael Petta on Google
New burger on menu is excellent. Mushrooms, Swiss & delicious burger meat.
MuscleManiac19 on Google
Spencer Graetz on Google
Catty Wild on Google
Im usually not the one to write bad reviews about employees because I know what its like to be an employee working in fast food, but Divya was extremely rude. I kindly asked for the grilled sandwich toppings but I just wanted the chicken fried. After making that request I asked if my chicken can be well done due to the fact that I have a sensitive stomach. She gave me a rude irritated look then told me the chicken is already well done. I nicely replied saying oh ok well can you maybe cook it a little longer then please she then didnt respond, so I assumed she made my order well done. (Which she did) After waiting for my order
she then gave me a grilled sandwich with the incorrect toppings, I just simply assumed it was a simple misunderstanding. So I kindly walked up to her and explained what I actually wanted, In hopes that she would be understanding and maybe give me a sandwich that matched my request. She then argued me down about how I worded my order incorrectly, and how I shouldve said it differently. I tried to be understanding, but its really hard to be understanding towards someone who is constantly arguing with you about a simple request you made. I no longer wanted a different sandwich and instead I just wanted a refund. When I asked for a refund it took her about 20 minutes before she told me it was done, I doubt Ill actually get the refund though because she seemed to not know how to issue it. She also argued with me about the last four digits of my card which didnt add up to the card that I use. When I explained to her that my card number was different than what she was telling me, she seemed to get more and more Irritated and continued to tell me that the card number I was giving her was wrong, even though I was correct. I then gave up and told her to just return it to whatever card she feels is right. I assumed maybe she was just having a bad day, but you should never take that out on customers who are being nice to you.
Overall Rating
Overall Rating
( 195 Reviews )Write a Review
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