Bonobos

Alex and Kiara were extremely helpful in getting me into some great pants. They walked me through different styles / options and I walked out with 4 great new pairs. Would highly recommend these two and this location.
Dec 3rd, 2023

Roman was a pleasure to interact with, very kind & helpful.
May 23rd, 2023

Only giving this 1 extra star since the customer service rep (Kiara) was excellent. They have a ludicrous policy where they dont let you try on their fashion items after youve tried on one piece of clothing (polos in my case) and expect you to speculate how the other shirts/polos are going to look on you without being able to try them on. Ive been to the Bonobos store on Santana Row multiple times & Ive never had to deal with this bizarre policy (nor any of the other retail stores tbh). Definitely ruined my experience, defeats the purpose of shopping in-person, if they dont let you try on clothes before buying them.
Apr 14th, 2023

A brand new bonobos customer, and was blown away by the awful customer service. Will never be going back again
Feb 22nd, 2023

Roman who runs this shop is by far the best individual I have worked with in my 10+ years of buying from Bonobos. He will help you identify the right fit, the right style, and fix it if it's not perfect. Cant recommend this shop more.
Feb 12th, 2023